Cancellation Policy

If you have registered for the in-person conference and the conference is cancelled, your ticket will be transferred to a virtual delegate ticket, and the difference in ticket price will be refunded to you after the event.

If you are unable to attend the face-to-face conference, your ticket will be transferred to a virtual delegate ticket, and the difference in ticket price will be refunded to you after the event.  Please note, you must inform us that you are unable to attend in person before Friday 5th December to guarantee access to the Virtual Conference.  Notifications after this date may not be transferred to a Virtual Ticket in time for the conference.

Virtual tickets are non-refundable.